I have recently had several users experience a problem within Adobe Acrobat Standard whereby when using the basic OCR functions they receive an error message.

The error message states that the imaging service is either not available or is not responding.

This seems to be caused by a memory overload when using OCR on large documents.

To revive the service you will need to close down Adobe and then in the task manager end and instances of “capserve.exe”

Once you have done that try performing OCR on a few pages (10-15 or less) at a time. This reduces the instances of the problem significantly!

To create a simple signature in outlook 2003 follow the steps below.

1. From your main outlook window (not within an email) go to tools and options
2. In the options menu click on the Mail Format tab
3. At the bottom of the mail format tab select Signatures
4. Click New
5. Add in a name for your signature and click next
6. Fill in the details you wish to appear at the bottom of every new email automatically
7. Click Finish and OK (several times!)

Press New to create a new email and marvel in your new autosignature glory!

Sometimes in Microsoft Word or Outlook the default template file normal.dot can become corrupt.

To restore it do the following:

1. Close all office applications including Word and Outlook.

2. Download normal.dot from here.

3. Save it to your desktop and rename it from normal.doc to normal.dot.

4. Copy it to

C:\Documents and Settings\<youraccount>\Application Data\Microsoft\Templates

5. Replace the file that is already in that folder.

When you then open Word or go to create a new message in Outlook 2003 the problem should be fixed.

When booting into Windows XP you get the error:

“Insufficient System Resources Exist to Complete the API.”

To fix this error download the patch from:

http://support.microsoft.com/?kbid=909095

You may need to boot the computer into Safe Mode with networking to be able to install this patch.

If your computer fails to boot or has a virus you may want to try to boot the computer in Safe Mode.

In Windows XP and Vista to get into Safe Mode press the F8 button on the keyboard. This will open the “Windows Advanced Options Menu”, from here you can select Safe Mode or Safe Mode with Networking.

It may also be worth trying Last Known Good Configuration.

Note this may not work with USB keyboards or wireless keyboards.

When trying to copy files from the OS X 10.5 (also happens in OS X 10.3 and OS X 10.4) to Windows Server 2003 you get the following error:

‘you cannot copy some of these items to the destination because their names are too long or contain invalid characters for the destination. Do you want to skip copying these items and continue copying the other items?’

On the 2003 Server:

Go to Security Settings, Local Policies, security Options.
Disable the following:
Domain member: Digitaly encrypt or sign secure Channel Data(Always)
Microsoft network server: Digitally sign communications (always)
Microsoft network server: Digitally sign communications (if client agrees)

Make sure that the Macs are mounting the network drive with SMB rather than AFP (this caught me out for a while). I don’t know how to fix the error with AFP however samba is good enough to use in 10.5.

A quick tip if you need to start autonumbering pages of a word document from the second page.

Go to insert > page numbers. This will pop up a box where you need to deselect a box that says “Show number of the first page”. This will cause the numbering to display from the second page onwards.

This is perfect if you wish the numbering to start with 2, which for most people is a tad useless! To get the numbering to start at 1, when inserting the page numbers click on Format. At the bottom of the format options you can select to start the numbering at a certain number. Enter 0 in this box and the numbering of your document will start at 0, which won’t be displayed in your document, then your first numbered page will be 1!

When sending an email from Outlook Web Access (OWA) in Windows Vista the text uses foreign (chinese) character sets.

1. Make sure your exchange server has the latest smime installed.

Then:

1.    Login to outlook web access
2.    Click options (bottom right).
3.    Under email security click download (or reinstall)
4.    Follow the instructions on screen.

You will need to do this on all computers running OWA in Internet Explorer. Other browsers are not affected.

If you need to display a random image from a folder on your website then this tutorial may be of use

http://www.reconn.us/random_file.html

It’s very easy to follow and you can set it up in minutes.

I had a 300mb SQL file I needed to dump into MySQL in Windows (running XAMPP).

1. Open a command line (start > run > cmd)

2. Navigate to c:\xampp\mysql\bin

3. Enter: mysql -uroot (or whatever username you have – use -p for password).

4. Change to the database you want to import into

USE databasename

press enter

5. Type \. c:\mysqlfile.sql to execute your sql file into the database.

should look like this

mysql>\. c:\mysqlfile.sql

You can then check in PHPMYADMIN to make sure all the tables and data is correct.