Nov
10
2008

Could not connect to Steam Network

When trying to login to steam you get “Could not connect to Steam Network” and when you enter your password you get the same.

First check your Internet connection and Firewall settings, if you are still getting this problem navigate to your steam folder (c:\program files\valve\steam) and delete clientregistry.blob.

Restart Steam and see if it logs in. If not delete AppUpdateStats.blob, this should force steam to check for updates and look for a connection.

Written by Pete in: Uncategorized |

67 Comments »

  • T

    THANK YOU

    Comment | 23/11/2008
  • evilkilll7

    nopes…. i cant get the AppUpdateStats.blob file..

    Comment | 24/11/2008
  • evilkilll7

    when i delete the clientregistry.blob file and open up steam it comes up again and i cant get the AppUpdateStats.blob file..

    Comment | 24/11/2008
  • when you reopen steam it will recreate those files for you – has it not fixed the problem?

    Comment | 24/11/2008
  • georgio_ramirez

    hey i did both those things, also turned windows firewall and avira off, still couldn’t get in… any other ideas???
    thx bro

    Comment | 17/12/2008
  • yo_yo_man420

    i just dled steam and when i try to open it says
    “Checking for Steam updates” but there are no bars moving, after like 10-20 seconds it says “Error:Could not connect to Steam network”.

    Comment | 22/01/2009
  • Thai

    I got the same damned problem and I think it’s because of the version that I installed on my computer (I downloaded an installation file about 376MB in size from somewhere I now can’t remember).
    anyways … so I just uninstalled it, then I went to the official steam website and downloaded the install file from there (only 1.5MB) and it installed within seconds and updates and works like a dream! No problems with routers or other applications or nothing or nada or niente!!!!

    Comment | 01/02/2009
  • YumYumThailover

    I was having the same problem, would start up steam, would check for updates, after a while nothing happened and then an error would come up saying it was unable to connect to steam. Followed what Thai said and my steam is now updating. Got the file from “http://store.steampowered.com/about/” it is about 1.52mb.

    Comment | 10/03/2009
  • Arya

    Thanks Thai. Works for me too.

    Comment | 27/03/2009
  • Works for me too, The problem was the following: Something in steam has been damaged and steam could not work properly anymore. By repairing these file(s) steam should work properly again. U could repair these files by running the steam installer, I’ts downloadable from: http://store.steampowered.com/about/
    I hope steam should work properly for everyone now.

    Comment | 05/04/2009
  • David W.

    Thanks! This just worked for me well.

    Comment | 08/04/2009
  • Hornerh2o

    Yeah i dont have a valve folder in my C program files for some reason.

    Comment | 18/04/2009
  • Hornerh2o

    Lol found it thanks for the help!

    Comment | 18/04/2009
  • alexey

    it works, throught http://store.steampowered.com/about/ thank u !

    Comment | 14/05/2009
  • High School Hostage

    You are GOD!

    thanks very much!

    Comment | 23/05/2009
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    Pingback | 01/06/2009
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  • Bill0151

    Worked for me! thanks a million, I thought maybe my account had been hijacked.

    Comment | 28/08/2009
  • bdon0991

    OK i found the AppUpdateStats.blob file but it wont let me delete it. what should i do?

    Comment | 08/09/2009
  • Reboot your computer, check that you are logged in as local administrator.

    Comment | 08/09/2009
  • thanks for this information…

    Comment | 11/09/2009
  • It works for me too. Use the one on 1.51 MB from steams homepage.. then it should work.. the CS cache one, doesnt work anymore

    Comment | 03/10/2009
  • Afroandy2000

    didnt work pleeeeeeeeeeeeeeeeeeeeeease help

    Comment | 24/10/2009
  • Zorak

    oh thank god. I love you

    Comment | 26/10/2009
  • priedzha

    This didn’t help me. But what helped what that I removed Steam from my computer and reinstalled it + redownloaded all my games.

    Comment | 27/10/2009
  • i did it and it said the file has been damaged

    What to do ??!!

    Help Please…

    Comment | 29/10/2009
  • Steam should automatically recreate this file for you – try deleting again. If not try reinstalling steam.

    Comment | 29/10/2009
  • Chimaera

    Thai I love you man! Such a simple solution, but you just have to think of it. Thanks man!

    Comment | 12/11/2009
  • tuz

    Nothing here has helped me. I’m still stuck. This is about the 10th forum I’ve tried and steam is still dead. Tried logging in on a different account too and that didn’t work either. My account logs in on my friends computer but, that doesn’t help me. :(

    Comment | 14/11/2009
  • If you have tried everything here I recommend uninstalling steam, deleting the steam folder from your computer then reinstalling.

    Comment | 14/11/2009
  • Tom

    Thanks. it works now

    Comment | 15/11/2009
  • tonic

    u have no idea how happy i am!! it’s 6 in the morning and i was trying to fix it and it didn’t work till i saw these comments!! i’m really gonna cry now!!:D:D

    Comment | 01/12/2009
  • 25b

    yeh~it works~thx a lot

    Comment | 30/12/2009
  • Gd

    I can not stand the steam client. For some reason a connection between my isp and steam servers likes to not connect most of the time, resulting in me not being able to play half life 2 multi player when i feel like it.

    Comment | 01/01/2010
  • Otávio

    Deeu certo tailandees!

    Comment | 12/02/2010
  • Aal iZZ weLL

    heyyy thanks :) its working me

    Comment | 13/05/2010
  • Jaishil

    download steam from here :

    http://store.steampowered.com/about/

    Mail me if any prob. jaishil4u@yahoo.com

    Thx njoy!!

    Comment | 22/05/2010
  • Olinka

    THANK YOU VERY MUCH THAI!!!!!!!!!!! =))

    Comment | 22/05/2010
  • zopharl

    For Windows 7/ Vista User:
    Go to Start Button > Control Panel > Windows Firewall.
    Click on the link to the left said “Allow a program or feature through Windows Firewall”.
    Scroll through until you find Steam (normally have two), tick to allow both on Public Network and Private(Home/Work).
    If you Steam is not there please click “allow another program” button and browse to add it there. Done this step then click “OK”.
    Still in Windows Firewall window; click Advance Settings > Inbound Rules; find Steam > click Enable Rules to the right panel. Do this on each ‘Steam’ listed there. Close the windows and you’re done!

    Note:
    Sometimes windows might asked whether your Steam run using compatible mode (winxp or something) just ignore or click cancel button. it will run just perfect later. Im wondering why Steam does not collaborate with windows regrading this matter since it is obvious so may people using win 7 and vista trapped into this kind of problem..

    Comment | 26/05/2010
  • Hunted waffle

    i have been trying to fix this problem for ages ‘could not connect due to a problem with your internet connection or with the steam network’ i have done all the suggested things from other comments and still not working, note though i do have 2 computers sharing a single steam account and steam does work on my ‘crappy’ computer, but not on the one i want it to, this acount has worked on both for years and suddenly started saying this.. im going crazy tring to fix this pls help!

    Comment | 11/06/2010
  • SuicidalTeddy

    I have the same damned problem and its really frustrating!! I have tried everything and I’ve downloaded Steam off http://store.steampowered.com/about/ but it still does not work. I’m just finished reinstalling it again for the 132134235th time in hopes of it working but it still fails. I have also tried deleting the clientregistarty.blob file but fails. Oh and I can’t find the AppUpdatesStats.blob file anywhere in my steam folder. PLEASE HELP ME!!!
    P.S I’m a real computer noob so don’t expect me to understand any of that tech talk so please try to use simple words to help me :) THANKS!

    Comment | 05/07/2010
  • yes!!!!!!!!

    thx so much

    Comment | 13/07/2010
  • Deadman321

    Thank you so much!
    You are god among the living man!!!!

    Comment | 28/07/2010
  • Worked for me I am online again!! Thanks Dude!!

    Comment | 30/07/2010
  • I think your blog post was really a great kick off to a potential series of blog posts about this topic. So many bloggers act like they understand what they’re writing about when it comes to this area and in reality, very few people actually get it. You seem to understand it however, so I think you should run with it. Thanks a lot!

    Comment | 11/08/2010
  • Nero

    THANK YOU IT WORKED

    Comment | 18/08/2010
  • To the guy who dont have the Valve file, it may also be located at ( :c/ > Programe files > Steam ) That is how i found it !!!

    Gh(o)sT

    Comment | 26/08/2010
  • Still not working for me any other ideaas?

    Comment | 26/08/2010
  • THE PRO

    i tried the http://store.steampowered.com/about/ method and it worked ty guys

    Comment | 03/09/2010
  • bleh

    Had this issue after reinstalling windows 7, issue was that my new account did not have permissions to access the steamapps folder, try to open the folder in explorer and it should ask you to assign yourself permissions, click continue and steam should work ok after this.

    Comment | 12/09/2010
  • nour

    for anyone who haven’t solved the problem yet try to download steam fixer.download it from http://www.softpedia.com/get/Others/Miscellaneous/SteamFixer.shtml

    Comment | 16/09/2010
  • Teo®

    Hey i havent read all the posts but u can use Anchor Free to change your IP and update steam. When the update overs you will be able to login. Then just disconect Hotspot Shield and thats all …

    Comment | 05/10/2010
  • TheUnknown

    Doesnt work :( ((((((

    Comment | 16/10/2010
  • Alex

    Thank you <3

    Comment | 07/11/2010
  • David

    I have had Steam since the beginning of 2009 and it has worked like a dream … until now. After the last automatic update (yesterday) it will not connect with my Steam account. I have trawled the Internet and tried every solution suggested, but to no avail. It simply says that it could not connect etc., etc. I am purple with anger and frustration as I am deeply into Napoleon.Total War …. guess I have lost my saves now :( IF anyone, anywhere discovers a solution please let me know. Thank you. David.
    PS – I have written to Steam.

    Comment | 18/11/2010
  • suny

    this dont work ;( pls tell me what i cand because i buyed counter strike and steam wont work on my computer ;(

    Comment | 19/12/2010
  • fallen

    I would’ve never found that out. thank you.

    Comment | 08/04/2011
  • User

    Yep, worked great

    Comment | 12/04/2011
  • theexpert

    i know what do to
    all you guys have to do is to find the file,that called steaminstall.exe in your computer,Then when you start the steaminstall.exe file click on repair ,and then all your problem with your steam will be gone have fun playing. :( sorry for bad english.

    Comment | 26/04/2011
  • piethrower91

    Worked great! Thanks! I wish steam’s site had this…

    Comment | 04/05/2011
  • Spiffn

    You deserve a medal!
    Have read all the Steam threads and i couldn’t find anything on this problem and then my friend Google found you!

    Thanks man!

    Comment | 10/06/2011
  • Alex

    THANK YOU Worked on second file. A++++ A FORUM THAT WORKS

    Comment | 19/07/2011
  • Nico

    God i love you man ive been without steam for ages thanx worked perfecly fine !

    Comment | 02/09/2011
  • buncis

    THANK FRIEND U ARE MY BROTHER hahahaha

    thanks thanks and thanks

    Comment | 17/09/2011
  • Paragon_3

    Thank you so much. Deleting the ClientRegistry.blob file along side the appupdatestats.blob file did the trick for me.

    Comment | 08/10/2011
  • Gordan

    Works for half the people…ah, what the heck I’ll try it.

    Comment | 18/10/2011
  • ieuan

    thank you so much i’ve been have trouble with steam all day

    Comment | 19/11/2011

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