Comments on: Xbox Live 80169d94 Status code

By: Terry

Terry — Fri, 04 Jun 2010 02:38:06 +0000

Good god don’t even think of putting a credit card on xbox live, someone stole my son’s gamer tag, spent $125. on the cc card. I immediately reclaimed his gamer tag after the damage and he didn’t give out any of his info for this to happen and I have read that others that this has happened to say the same thing. Xbox has a glitch that allows others to steal their info. Microsoft did refund my money in a quick manner I will give them that but it shouldn’t have happened anyway. Now I am trying to redeem points for him and I get this error code, called support went through the first lady, then another and he gave me the story that there is maintenance going on with their servers and also another map is out which leads to undue bandwith usage but to try again later. Yeah right I told him it has to do with billing and the last incident but he said if I couldn’t redeem the points later to call them back. What a crock, I know it has to do with the card on there which after the fraud I canceled immediately but it still will not let me remove the card although there is a button to do that but will not work. There should be a law that say’s a corp cannot keep your card hostage. Be aware DO NOT PUT YOUR CC CARD ON XBOX.

By: Ashley Martinez

Ashley Martinez — Sun, 09 May 2010 11:29:58 +0000

I own an Xbox and a Playstation and both are really good game consoles. Let’s see what are Microsoft’s future updgrades on its Xbox game console.’:~

By: nate

nate — Thu, 06 May 2010 12:16:36 +0000

so if i just ring up microsoft and fix the billing issue i can add a difrent credit card and it would work

By: Pete

Pete — Fri, 15 Jan 2010 07:49:59 +0000

Alex – yes ring Microsoft and sort out the billing issue on your account.

By: Alex :]

Alex :] — Thu, 14 Jan 2010 22:01:50 +0000

Is there antway to solve the status code: 80169d94 ploblem please someone tell me

By: KillaDog

KillaDog — Fri, 06 Mar 2009 02:48:24 +0000

Dose it matter, sense i have two credit cards on my xbox live. and the city name is in all caps on one and only the first letter is caps on the other??

By: Radiohead

Radiohead — Wed, 04 Feb 2009 09:22:52 +0000

I just phoned MS support today on 0800 5871102 (from UK) and selected Accounts and Billing option. The problem seems to be due to incorrect address/phone number infomation associated with the Gamertag. So even if you have entered the name and address correctly where you add a new credit card, you need to type this all in again in a separate screen associated with that Gamertag.

They gave me a website where you can do this easier than doing it on the Xbox – it is http://www.billing.microsoft.com. Login here using the e-mail you have associated with the problematic gamertag. then hit “Go to personal information” and correct the address/phone number.

I have not checked this has actually worked yet, but the MS support person seemed confident that it would work…why they couldn’t post this fix on the FAQ page heaven knows!