When you are creating a document in print view in Microsoft Word 2003 the top and the bottom of the page is not showing (ie the cursor is flashing on the top line of the page).

Solution:

1. Click tools
2. Click Options
3. Click the view tab (should be default)
4. Tick ‘white space between pages’
5. Click ok

Your virus scanner (Sophos, Norton, Symantec, AVG, McAfee) is telling you that it has found a virus in the system restore data but cannot remove it.

Solution: Delete all system restore points – remember this will mean that you will not be able to use system restore to before this date.

1. Click Start, point to All Programs | Accessories | System Tools and click Disk Cleanup.
2. Click OK.
3. From the Disk Cleanup dialog box, click the More Options tab.
4. Click Yes to confirm your actions.

When you wake your computer from sleep the screen resolution has been changed. To fix this you need to disable your screen saver.

1. Right click on the desktop and select Personalize

2. Click Screen Saver

3. Select Screen Saver to (none) and click ok.

When running a windows update you get the error 80070643.

Fix: Reinstall Office 2003

You can find out more on: http://support.microsoft.com/kb/903772

When trying to open a PDF file in Adobe Reader 9 you get the following error:

‘This document enables Reader capabilities that are no longer enabled in this Reader Version’

There are two fixes for this:

1. Downgrade your version of Adobe Reader to a prior version.

2. Contact the person who sent you this file and ask they upgrade their version of Acrobat Professional.