Symptoms:

Firefox 3.5 randomly crashes on Vista.

IE8 randomly crashes on Vista.

Fix:

If you are running Kaspersky Internet Security 2009 or 2010 then remove this and try another antivirus program.

If you are not running Kaspersky Internet Security try reinstalling the browsers and disabling plugins.

…The requested site is either unavailable or cannot be found. Please try again later.

A user received this error message when opening a word document from a website. The document opened on other accounts so was definitely to do with the users settings.

If you receive this error in a similar situation try the following

In Internet Explorer go to

Tools > Options > Advanced

Under security make sure that “Do not save encrypted pages to disk” is un checked.

Press OK and try and download the document again.