When trying to open a PDF file in Adobe Reader 9 you get the following error:

‘This document enables Reader capabilities that are no longer enabled in this Reader Version’

There are two fixes for this:

1. Downgrade your version of Adobe Reader to a prior version.

2. Contact the person who sent you this file and ask they upgrade their version of Acrobat Professional.

When trying to login to steam you get “Could not connect to Steam Network” and when you enter your password you get the same.

First check your Internet connection and Firewall settings, if you are still getting this problem navigate to your steam folder (c:\program files\valve\steam) and delete clientregistry.blob.

Restart Steam and see if it logs in. If not delete AppUpdateStats.blob, this should force steam to check for updates and look for a connection.

If you access your gmail through imap and try to setup a mobile phone (such as the iPhone) you may get the error:

“Your IMAP server wishes to alert you to the following: Invalid credentials (Failure)”

To fix this you need to bypass the Google CAPTCHA using the following address

https://www.google.com/accounts/DisplayUnlockCaptcha

Once you have logged in here your imap connection should work.

Note: For Google Apps users visit https://www.google.com/a/yourdomain.com/UnlockCaptcha instead (with yourdomain.com being your Google Apps domain.)

Remember to use imap with Google mail you need to use SSL with port 993

I have recently had several users experience a problem within Adobe Acrobat Standard whereby when using the basic OCR functions they receive an error message.

The error message states that the imaging service is either not available or is not responding.

This seems to be caused by a memory overload when using OCR on large documents.

To revive the service you will need to close down Adobe and then in the task manager end and instances of “capserve.exe”

Once you have done that try performing OCR on a few pages (10-15 or less) at a time. This reduces the instances of the problem significantly!

Sometimes in Microsoft Word or Outlook the default template file normal.dot can become corrupt.

To restore it do the following:

1. Close all office applications including Word and Outlook.

2. Download normal.dot from here.

3. Save it to your desktop and rename it from normal.doc to normal.dot.

4. Copy it to

C:\Documents and Settings\<youraccount>\Application Data\Microsoft\Templates

5. Replace the file that is already in that folder.

When you then open Word or go to create a new message in Outlook 2003 the problem should be fixed.

When booting into Windows XP you get the error:

“Insufficient System Resources Exist to Complete the API.”

To fix this error download the patch from:

http://support.microsoft.com/?kbid=909095

You may need to boot the computer into Safe Mode with networking to be able to install this patch.

If your computer fails to boot or has a virus you may want to try to boot the computer in Safe Mode.

In Windows XP and Vista to get into Safe Mode press the F8 button on the keyboard. This will open the “Windows Advanced Options Menu”, from here you can select Safe Mode or Safe Mode with Networking.

It may also be worth trying Last Known Good Configuration.

Note this may not work with USB keyboards or wireless keyboards.

When sending an email from Outlook Web Access (OWA) in Windows Vista the text uses foreign (chinese) character sets.

1. Make sure your exchange server has the latest smime installed.

Then:

1.    Login to outlook web access
2.    Click options (bottom right).
3.    Under email security click download (or reinstall)
4.    Follow the instructions on screen.

You will need to do this on all computers running OWA in Internet Explorer. Other browsers are not affected.

I had a 300mb SQL file I needed to dump into MySQL in Windows (running XAMPP).

1. Open a command line (start > run > cmd)

2. Navigate to c:\xampp\mysql\bin

3. Enter: mysql -uroot (or whatever username you have – use -p for password).

4. Change to the database you want to import into

USE databasename

press enter

5. Type \. c:\mysqlfile.sql to execute your sql file into the database.

should look like this

mysql>\. c:\mysqlfile.sql

You can then check in PHPMYADMIN to make sure all the tables and data is correct.